SaskPower says the Crown Corporation has been made aware of an email scam targeting its customers.

The email which appears to be from MySaskPower states that the customer has an unpaid bill and demands immediate payment or be disconnected. It also has links encouraging customers to log in to the MySaskPower account or to submit a cred card payment. These links direct customers to external websites to obtain personal and credit card information.

If you have clicked on to one of these links and provided credit card information, contact your card issuer immediately to report it. SaskPower says only customers who have signed up for a MySaskPower account receive billing notices and they don’t threaten disconnection for non-payment by email.

SaskPower offers the following tips and information to protect customers from falling victim to scam attempts:
• Always double check the sender’s email address – the display name may appear something legitimate, but the email address should be from @saskpower.com
• SaskPower does not threaten disconnection through an email for non-payment
• SaskPower will never ask for payment via e-transfer, gift cards, or bitcoin
• When in doubt, call SaskPower Customer Care at 1-888-757-6937 to confirm the communication is legitimate

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