A recall has been issued for the Bissell Cordless Multi-Surface Wet Dry Vacuum. The Model number is 2551.
The issue is a fire hazard and if you own this unit you are advised to stop using it immediately and contact Bissell to obtain a free battery pack replacement.
The circuit board inside the vacuum’s battery pack can overheat and smoke posing a fire hazard.
As of December 20th, of last year, the company had received six reports of burning smell or smoke, with no reports of injuries in Canada. In the United States, the company has received 3 reports of the battery catching fire, and 1 report of injury. The company has also received 55 reports outside of Canada of burning smell or smoke.

Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
This recall involves the BISSELL® Cordless Multi-Surface Wet Dry Vacuum, identified by model number 2551 and UPC 011120247633.
“BISSELL” is printed on the foot of the product. The model number on the affected product is visible to the consumer when the clean water tank is removed.

















