Teva Canada Ltd. is recalling one lot each of Pharmasave Advanced Relief Eye Drops and Compliments Advanced Relief Eye Drops because of a packaging error. Some bottles may contain ingredients that are not listed on the label and that may pose health risks to individuals who are allergic to the ingredients.

The products are used for the temporary relief of eye redness due to minor eye irritation, burning and dryness. They are labelled for use by adults and children 6 years of age and older.

Following a complaint involving the Pharmasave eye drops, the company identified that some bottles in one lot of both the Pharmasave and Compliments products may have been packaged with another eye-drop product that contains different active ingredients. Glycerine 0.25% and naphazoline HCl 0.012% were present in bottles which were labelled to contain Dextran 70 0.1%, Povidone 1%, Polyethylene glycol 400 1%, Tetrahydrozoline hydrochloride 0.05%.

Naphazoline HCl or glycerine may cause a reaction in individuals allergic to these ingredients. Signs of an allergic reaction include rash, and itching or swelling, especially of the face, tongue and throat.  Health Canada is monitoring the company’s recall.

Consumers should not use the affected product and consult a health care professional if you have used this product and have health concerns. Contact Teva Canada Ltd. at Teva Canada Customer Care by calling 1-800-268-4129 if you have questions about the recall.  Report any health product related side-effects or complaints to Health Canada.